Cancle Returns

Manglam Fashion 7 Day Returns Policy

“NO QUESTIONS ASKED RETURN POLICY!”
Though we strive to give you a great shopping experience each time you shop with us, if at all you are not 100% satisfied with your purchase, you can return you’re Order for a full / partial refund or exchange of paid price.

In case you are unsatisfied with the product received from Manglam Fashion, you may contact the Manglam Fashion TEAM with your complaints/ feedbacks at returns@manglam.com within 7 days after receiving the shipment. We shall revert back to you at the earliest. Returned products must be unused and unwashed, and returned with all original packaging and tags that they were shipped with.

Please note that “Manglam Fashion 7 Day Return Policy” does not apply to Stitched materials / Custom Made Products.*Refund/ replacement for goods/ merchandise are subject to inspection and checking by Manglam Fashion Team.The offer does not apply to Home Shop / House Based Franchisee / Franchisee.
FREQUENTLY ASKED QUESTIONS FOR THE RETURN POLICY

1) WHAT CAN I RETURN?
You can return products ordered from Manglam Fashion within 7 days of delivery. Returned products must be unused and unwashed, and returned with all original packaging and tags that they were shipped with.
To ensure that your returns are accepted by our Quality team, please ensure you take adequate measures to ensure your product trial does not affect the original condition of the products in any way. Therefore, it is recommended that you try on your products indoors and on a clean surface.

2) CAN I RETURN PRODUCTS I AM NOT FULLY SATISFIED WITH?
To ensure your shopping experience with Manglam Fashion is completely hassle-free, we provide you the option to return products in a convenient and transparent manner. To be eligible for returns, the products must be in unused and re-saleable condition. You can place a request for returns through our returns@manglam.com within 7 days of receiving your product.

3) CAN I RETURN PART OF MY ORDER?
Yes, you may return a part of your order, in case of multiple items in an order.

4) How long will the return process take?

You need to send the product back on your own; the delivery time would depend on your chosen courier. Once the item is received in our warehouse, it undergoes a Product Inspection which takes about 4 days. Typically the refunds are initiated within 7 working days after product inspection. The receipt of the payment would depend on the mode of payment chosen by you.

5) HOW DO I RETURN A PRODUCT?
You can return a product hassle free in a few simple steps. Please feel free to call us in case of any help

Place your item in its original packaging.Please mention your Name, Order Number, and Mobile Number, on the top of the packing, and insert the original invoice.Seal It properly and courier us the packet to the following address:
Manglam Fashion
F-10, City Industries ,
Near Swaminarayan Mandin,
Udhna, Surat,
Surat 394210
Scanned copy of courier slip needs to be emailed to us on returns@manglam.com within 2 days of opening the return request.

6) I WAS SUPPOSED TO RECEIVE MY REFUND BY NOW BUT I HAVEN’T. WHAT DO I DO?
We update our customers through emails at every step of the returns process so please check for the last update from us in your email. If the last update states that the refund has already been initiated please wait for the refund process to complete. Depending on the mode of refund, the time taken for the refund to reflect in your account can vary. If you haven’t received any update from us please write to us or give us a call.

PRODUCT DISCLAIMER:
The details of the products or product specifications (weight, color, handwork details, size, etc.) as shown on the website of Manglam Fashion are only approximate values.While Manglam Fashion shall make all endeavors to ensure accuracy of order of the product, however; there may occur variations in color of the actual product against that shown on the website due to nature of fabric dyes, weather at the time of dying, differences in display output due to lighting, digital photography and color settings and capabilities of monitors.A customer must place an order allowing for this minor variation in color of the product received against that seen on the website.
THE CUSTOMER MAY TAKE NOTE OF THE FOLLOWING:
The colors red, maroon and orange colors have a tendency to reflect a different shade than other colors. There may be certain variations between the product of such colors as seen on website and actual product.The colors green and blue at times may overlap. Same is the case with off-white, white and cream colors.Sea Green color sometimes looks Aqua blue and the other way around.Products which are embellished with sequins, beads may have a tendency to come off, in spite of all prudent care.
Manglam Fashion recommends the use of its sample blouse/ sample salwar suit and size trial option, while placing orders for stitched products, in order to avoid errors of size and style.

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